if you like to discuss with that "18 hours" , and if you agree, i can copy and post the whole communicate in that dispute. As I explain MANY times in that dispute. After payment, i sent more than 5 emails for enquiry, NONE of them were not reonpse. then i submited that dispute in 18 hours. I can understand there maybe some delay for delivery, but please be responsible and respose other's enquiry.
I intend not to talk about that IBM server issue. if you want to talk more, i would suggest, copy and paste the whole communicate in that dispute save time for both side.

for this server, you just replied email today. i am sorry to hear that you got sick for past 5 days, the payment date is March -24, and you said you would deliver it in March 25 afternoon that time. After that reply, no reponse for any enquiry.
From March 25 until now, 16 Days. i dont think make a appointment to deliver the goods is so different and need so many time.

Also, you ask me to call courier TOLL. However, you don't give me Anything by now, do you think i can call them to check?. Also your words also imply you haven't deliver the server yet at CURRENT Moment.

Best regards,