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Old 09-10-2008, 07:57 PM   #16
perlboy
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Re: FYI Oz Servers clients!

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Hope you filled up the Stowe team with beers before they left stuart
Huh, what? Why's it my shout?

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Old 09-10-2008, 08:08 PM   #17
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Re: FYI Oz Servers clients!

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Those bloody fires, always breaking out, you think ozservers might be able to control it better?

You can't be serious this is some sort of ridiculous incident that happens once every blue moon and you throw the towel in over that?

Unfortunately this sh*t happens, but i think you will find this happens to all hosts.

I have been with a lot of aussie hosts for my needs, and at some time they have all had issues...

The fact of how hard they worked to fix this issue, and how honest they where is the type of thing which would make me want to stay with a host. Instead of trying to blame it on someone else, and instead of waiting for the next morning, They fixed the it straight away. What else can you ask for?

And i no you would love a world where 'nothing' ever goes down, but it does.

Its type of thing that makes me wanna host with them.

Good luck Shortcut + team

Chris
If this were an isolated incident then I'd be the first in line to pat them on the back for a job well done...however I've been planning my move away from them for a few months now as I need to move to a solution with more redundancy and less dependence on one datacenter.

I know this isn't a big deal on it's own, but thats why the saying is "straw" that broke the camels back..not anvil or 10 ton truck ;-)

The string of DDOS attacks, router outages etc etc just add up to time to move on.

Don't get me wrong...they've been great for the years i've been with them, I've just out grown what they can offer me.

AB
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Old 09-10-2008, 08:24 PM   #18
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Re: FYI Oz Servers clients!

Do you run game servers?

I think you will find ddos attacks arent isolated to just ozservers.. they happen to all.
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Old 09-10-2008, 09:21 PM   #19
Atomic Servers
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Re: FYI Oz Servers clients!

i just ordered a server with them yesterday was supposed to be up tomorow now its not till monday and i have been watching this thread make me think twice about keeping the server now

But with a 6 month contract. I think I'am dead in the water as far as a refund goes
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Old 09-10-2008, 09:27 PM   #20
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Re: FYI Oz Servers clients!

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i just ordered a server with them yesterday was supposed to be up tomorow now its not till monday and i have been watching this thread make me think twice about keeping the server now

But with a 6 month contract. I think I'am dead in the water as far as a refund goes
feel sorry for you mate
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Old 09-10-2008, 09:28 PM   #21
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Re: FYI Oz Servers clients!

Hey,

Then you have interpreted this thread wrong then, and you should of realised that setting up your server would be delayed because of this issue.

Re-capping: Freak incident, not a normal thing to have happen, you should of seen that the host you are going to be using for the next 6 months do 2 things.

Dont try and pass the blame onto someone else.

Work hard to fix errors when they have them.

And i think if you look hard enough you will see that all hosts have had issues that have been posted on WHT, its just this one was around the time of purchase for you.

Chris
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Old 09-10-2008, 09:31 PM   #22
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Re: FYI Oz Servers clients!

Yah i understand what you are saying

I just hope i dont have alot of down time hoping they can fix there problems

Freaky thing is i ordered the server brfore they had there problems last night


what is there network like for running game servers kin0013


Thanks
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Old 09-10-2008, 09:31 PM   #23
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Re: FYI Oz Servers clients!

What is there to feel 'sorry' about.

He ordered a product, and due to an error it isnt ready yet.

He had/should have read the fineprint, and should of been prepared for 6 month contract.

Have some patients, do what ozservers do, and keep your clients informed of why this downtime has occured... people appreciate honesty.

and unless you have overloaded your current machine, or have pre-booked clients, there shouldnt be any issues.

Chris
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Old 09-10-2008, 09:33 PM   #24
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Re: FYI Oz Servers clients!

I dont yet host game servers with them.. but i no numerous people who do.

and when it comes to running game servers in brisbane, they are the only company i would go with.

They have fantastic support, and there prices are extremely good.

I wouldn't worry about them, a close friend of mine who has hosted with them at the moment loves there support and there service.

Im also going to imagine you probably ordered the server after work hours, so thats why they would have waited till day after to build, then they had the issue.

Be patient, it will be worth it ^^

Chris
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Old 09-10-2008, 09:37 PM   #25
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Re: FYI Oz Servers clients!

Thank for your replys kin0013 much appericated
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Old 10-10-2008, 02:17 AM   #26
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Re: FYI Oz Servers clients!

Down again
Anybody got any notifications of anything?
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Old 10-10-2008, 02:43 AM   #27
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Re: FYI Oz Servers clients!

3am. Server down again, phone offline.

Someone at OzServers needs to spend some money on at least an external website. INFORMATION is the only thing which keeps clients of a noc moving elsewhere (No help if your own site is affected by an outage). Apart from the brilliant efforts of 'Ed' from OzServers tech support, we would have moved all our clients to other boxes today.

When you can get hold of it, OzServers tech is great.
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Old 10-10-2008, 03:13 AM   #28
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Re: FYI Oz Servers clients!

I agree its very frustrating not to have any info.
They absolutely NEED an external reporting page.

If they are not going to answer the phone then there needs to be some way of getting info.

My servers are up again but it seems www.ozservers.com.au is still down.
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Old 10-10-2008, 09:12 AM   #29
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Re: FYI Oz Servers clients!

oz servers website is up.
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Old 10-10-2008, 09:23 AM   #30
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Re: FYI Oz Servers clients!

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Huh, what? Why's it my shout?

Stu
Sorry mate i ment Sean. Brain and fingers had a fight last night
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