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  1. #1
    Registered User
    Join Date
    Jul 2014
    Posts
    1
    Webmail Blues . . .
    Hi Folks,

    I am new to this forum and haven't introduced myself yet as I have a major problem . . . so I will cut to the chase.

    I hope this is the right forum . . .

    A webhosting client of mine outsourced a web designer who used the free Perl script FormMailer.pl (version 1.93) for the web form. I was told a few days ago, that the General Manager had stopped receiving webform notifications 2 weeks ago(even though I have been receiving them on a separate domain)

    I just did a test with a new domain added and I think there is nothing wrong with the formMailer . . .although I did not receive an email on one domain I received 3 others over 2 domains. . . .

    I think the error is on the client's end (mail*.theirdomain.com.au is pointing to their IP) they are running OS X and the GM's last message was I think the error is at your end . . ..

    Now. is there a way of testing/tracing an email and/or receiving email receipts sent by a cgi? (My *nix knowledge is limited)and how do I do it?.

    Thanks in advance

  2. #2
    asp.net webhosting expert
    Join Date
    Jan 2013
    Location
    Brisbane
    Posts
    17
    1. trace your mail server sending log
    2. if the sending bounce, there should be bounce reporting

  3. #3
    Registered User
    Join Date
    Nov 2014
    Posts
    3
    Test an SMTP server by using telnet
    anta.net/misc/telnet-troubleshooting/smtp.shtml

    Should be easy enough to follow

    If you get bounced emails, here's some info to interpret those codes

    inmotionhosting.com/support/email/email-troubleshooting/smtp-and-esmtp-error-code-list

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